How to Turn Customer Satisfaction into Customer Loyalty

Organizations that understand the importance of happy customers, need to think strategically in order to build a loyal customer base.

Successful organizations have learned that there is a difference between attracting customers, keeping customers and developing loyal customers.

Devoted customers are not only loyal to the organization, but also serve as advocates and help to solicit new customers by sharing their positive experiences. Read the Full Article →

The post How to Turn Customer Satisfaction into Customer Loyalty appeared first on The Thriving Small Business.

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